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Accessibility Statement

ACCESSIBILITY STATEMENT


This statement applies to the http://www.uspringlife.com website.

OUR COMMITMENT

Uspring, LLC is committed to ensuring our services are accessible to people with disabilities. We aim to conform with the WCAG 2.2 Level AA. This accessibility statement forms an integral part of our Terms and Conditions: http://www.uspringlife.com/terms.

ACCESSIBILITY FEATURES

You should be able to:
  • Zoom in up to 200% without loss of information or functionality
  • Navigate the website with just a keyboard
  • Listen to the website using a screen reader
  • Stop moving images

CONFORMANCE STATUS

Status: Partially compliant with WCAG 2.2 Level AA

We conducted our most recent accessibility evaluation in __________. For more information, see the HOW WE TEST and NON-ACCESSIBLE CONTENT section.

NON-ACCESSIBLE CONTENT

Below is a description of known limitations we're working to address.

1. Third-party embedded content: Some content on the site is provided through third-party services, including embedded legal policy documents and video players. These components are controlled by their providers and may not fully conform to WCAG 2.2 Level AA.

2. Video captions: Captions for embedded videos are currently auto-generated by the video platform and have not yet been manually reviewed for accuracy. We plan to provide reviewed captions for all video content.

We are actively working to address these issues as part of an ongoing plan to improve accessibility.

PREPARATION OF THIS STATEMENT

This statement was prepared on 15 September 2026 and is reviewed annually or when we make significant service changes.

We maintain records of accessibility feedback and our responses for regulatory compliance.

HOW WE TEST

We evaluate accessibility using:
  • Self-assessment conducted in accordance with EAA requirements

FEEDBACK AND CONTACT INFORMATION

Please let us know if you experience accessibility barriers using our services or need information in an alternative format.
  • Email: contact@uspringlife.com (mark subject line "Accessibility")
We respond to accessibility feedback within 15 business days.

You can also contact us by post or telephone:

Uspring, LLC
1617 N. Waterfront Parkway
Suite 400
Wichita, KS 67206
United States
Phone: (+1)888-771-6171

ENFORCEMENT

If you're not satisfied with our response, you can contact the enforcement authority in your country:
  • Germany: BFIT-Bund
  • France: Défenseur des droits
  • Ireland: National Disability Authority
  • Spain: OADIS
  • Italy: AgID
For other EU countries, contact your national consumer protection authority.


For questions about accessibility or this statement, contact us using the details above.

See also our Privacy Policy and Terms & Conditions.

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Eligibility: Ages 20–30, enrolled in or graduated within the last 6 months from an eligible Uspring college or university, US citizen or permanent resident/green card holder. Not available in CA, FL, or NY.

Actual policy cost will vary based on underwriting status, face amount, sex and issue age and may be more than $2 per day for some applicants.

Policy issuance is not guaranteed as any life insurance purchase is subject to completion of an application, including health questions, and underwriting approval. John Hancock may obtain additional information, including medical records, to evaluate the application for insurance; and after the policy is issued, to identify any misrepresentation in the application.

The life insurance policy describes coverage under the policy, exclusions and limitations, what you must do to keep your policy inforce, and what would cause your policy to be discontinued. Please contact your licensed agent or John Hancock for more information, costs, and complete details on coverage to help you determine if this policy is suitable for your needs.

Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock. John Hancock Vitality Program rewards and discounts are available only to the person insured under the eligible life insurance policy, may vary based on the type of insurance policy purchased and the state where the policy was issued, are subject to change and are not guaranteed to remain the same for the life of the policy. To be eligible to earn rewards and discounts by participating in the Vitality program, the insured must register for Vitality and in most instances also complete the Vitality Health Review (VHR).

Insurance policies and/or associated riders and features may not be available in all states.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.

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